FAQ

Payments Methods Accepted

Always Treasured gladly accepts VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER via Google Checkout.

We are also happy to accept PayPal. PayPal offers an electronic check option which you may want to take advantage of.

Shipping, Handling, Insurance Fees

Always Treasured includes insurance on all items shipped within the US via Priority Mail over $50 in total.

Shipping Rates

Shipping is FREE on all jewelry orders over $100! Shipping may also be free during special sales.

Jewelry Only Orders
1st Item – $5.95
Additional Jewelry Items – $1.50 each

Porcelain/Glass/Jewelry Boxes/Mixed Orders
1st Item – $13.50
Additional Items – $6.25 each

If you have a larger size/multiple item order, please feel free to call us toll free and we’ll give you a discount on the shipping costs.

 

International Customers

If you wish to pay with a regular credit card (not Paypal), please select the “International” shipping option in the shopping cart and we’ll calculate the cost to your country manually, then add it to your order. We will notify you what the shipping costs are and the different options available before charging you. We will then send you an e-invoice to pay online. For most International orders, we will use Priority Mail International or Fedex to get your item(s) to you.

Please note that the buyer takes full responsibility for any fees, duties or taxes imposed by customs in their country. It is your responsibility to know what they will be or if there will be any charge, as this is out of our control. Also, please note that shipping times to non U.S. destinations can be unpredictable. For international items, insurance is not available through the USPS, however we will either self insure or insure with a third party insurance provider.

International PayPal Customers
If you wish to use PayPal to pay, please feel free to send us an email and we’ll calculate your shipping costs and send you an invoice to pay from.

 

Shipping Methods

We pride ourselves in the quickest possible shipment of your purchases. All items are typically shipped the next business day or within 24-48 hours of your order confirmation. Please allow an extra day or so when ordering over the weekend or on a holiday. Please allow an extra day or so for shipment when you order on a weekend night. Always Treasured uses the United States Post Office and/or Fedex to send your items. Your shipping fees include safe packaging.

 

 

RUSH Shipping Options

We can ship items to you via Fedex. Please email or call us to place your RUSH shipping order.

 

Pre-Shipment & Packing

All Always Treasured purchases are handled with great care and professionally cleaned before being sent to you. We make liberal use of bubble wrap, tissue paper and/or packing peanuts to make sure your item reaches you safely. However, we are not responsible for damage during shipping. If your order was over $50, it is covered by insurance. In this case, if damage has occurred during shipment, we will send you the insurance receipt, so you can make a claim on the insurance. Just email us that you need to make a claim and we’ll send it to you.

If you have any questions at all, please email us: info@alwaystreasured.com or call us at